/* DeSent Support Desk — desk-specific layout, layered on the SITE SKIN.
 *
 * tokens.css (both themes) + brand.css (pixel fonts, header/footer,
 * fields, theme toggle) are vendored verbatim from the main site; this
 * file only adds the desk surfaces and reads NOTHING but the shared
 * token names (--bg/--card/--hover/--border/--border-strong/--accent/
 * --accent-soft/--text/--muted/--success/--error/--radius/--transition/
 * --font-sans/--font-mono), so light + dark both come free.
 * Buttons reuse the site's .btn/.btn-primary/.btn-ghost conventions
 * (Silkscreen pixel identity in dark, clean Inter in light).
 */

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
    background: var(--bg);
    color: var(--text);
    font-family: var(--font-sans);
    font-size: 15px;
    line-height: 1.55;
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}

.hidden { display: none !important; }

/* Header identity chip (site-nav) — mono, muted, clamped. */
.whoami {
    font-family: var(--font-mono);
    font-size: 12px;
    color: var(--muted);
    max-width: 320px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.container {
    flex: 1;
    width: 100%;
    max-width: 1200px;   /* matches .site-header-inner / .site-footer-inner */
    margin: 0 auto;
    padding: 8px 20px 40px;
}

/* ===== Cards ===== */
.card {
    background: var(--card);
    border: 1px solid var(--border);
    padding: 22px;
    margin-bottom: 18px;
}
.center-card { max-width: 480px; margin: 48px auto; }
.loadspin { color: var(--muted); text-align: center; padding: 20px; }

h1, h2, h3 { margin: 0 0 14px; font-weight: 700; letter-spacing: -0.2px; }
h1 { font-size: 20px; }
h2 { font-size: 16px; }
.page-title {
    display: flex; align-items: center; justify-content: space-between;
    gap: 12px; margin-bottom: 16px; flex-wrap: wrap;
}
.page-title h1 { margin: 0; }

/* ===== Fields (site .field conventions, applied to bare tags too) ===== */
label {
    display: block; font-size: 12px; color: var(--muted);
    font-weight: 600; margin: 14px 0 4px;
}
input[type=text], input[type=password], input[type=email], textarea, select {
    display: block; width: 100%;
    background: var(--bg);
    border: 1px solid var(--border);
    color: var(--text);
    padding: 10px 12px;
    border-radius: var(--radius, 0);
    font-family: inherit; font-size: 14px;
    transition: border-color var(--transition), box-shadow var(--transition);
}
select { cursor: pointer; }
input:focus, textarea:focus, select:focus {
    outline: none;
    border-color: var(--accent);
    box-shadow: 0 0 0 3px var(--accent-soft, transparent);
}
input::placeholder, textarea::placeholder { color: var(--muted); opacity: .65; }
textarea { resize: vertical; min-height: 120px; }
.filters input, .filters select { display: inline-block; width: auto; min-width: 120px; }
.code-input {
    font-family: var(--font-mono);
    font-size: 26px; letter-spacing: 10px; text-align: center;
}

/* ===== Buttons — layered on the site's .btn (main.css conventions):
        pixel identity + double ring in dark, clean fill in light. ===== */
.btn {
    display: inline-flex; align-items: center; justify-content: center; gap: 9px;
    font-size: 13px; letter-spacing: .04em; padding: 12px 22px;
    cursor: pointer; text-decoration: none; line-height: 1.3; border: 0;
}
[data-theme="dark"] .btn {
    font-family: 'Silkscreen', var(--font-mono, monospace);
    font-weight: 700; text-transform: uppercase;
}
[data-theme="dark"] .btn-primary {
    background: var(--accent); color: #0D0D1A;
    box-shadow: 0 0 0 2px var(--bg), 0 0 0 4px var(--accent);
}
[data-theme="dark"] .btn-primary:hover {
    background: var(--accent-hover);
    box-shadow: 0 0 0 2px var(--bg), 0 0 0 4px var(--accent-hover);
}
[data-theme="dark"] .btn-ghost {
    background: transparent; color: var(--accent);
    box-shadow: inset 0 0 0 2px var(--accent);
}
[data-theme="dark"] .btn-ghost:hover { background: var(--card); }
[data-theme="light"] .btn { font-family: var(--font-sans); font-weight: 600; border: 1px solid transparent; }
[data-theme="light"] .btn-primary { background: var(--accent); color: #fff; }
[data-theme="light"] .btn-primary:hover { background: var(--accent-hover); }
[data-theme="light"] .btn-ghost { border-color: var(--border-strong); color: var(--text); }
[data-theme="light"] .btn-ghost:hover { border-color: var(--text); }
.btn:hover { text-decoration: none; }
.btn:disabled { opacity: .5; cursor: default; }
.btn-sm { padding: 7px 12px; font-size: 12px; }
.btn-row { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; margin-top: 14px; }

/* ===== Status line ===== */
.status { min-height: 20px; font-size: 13px; margin-top: 10px; color: var(--muted); }
.status.err { color: var(--error); }
.status.ok { color: var(--success); }

/* ===== Pills ===== */
.pill {
    display: inline-block; font-family: var(--font-mono); font-size: 11px;
    padding: 2px 9px; border: 1px solid var(--border-strong);
    color: var(--muted); border-radius: var(--radius-pill, 99px);
    text-transform: uppercase; letter-spacing: 1px; white-space: nowrap;
}
.pill-new { color: var(--accent); border-color: var(--accent); background: var(--accent-soft); }
.pill-open { color: var(--text); }
.pill-pending_user { color: var(--muted); }
.pill-resolved, .pill-closed, .pill-met { color: var(--success); border-color: var(--success); }
.pill-warning { color: var(--accent); border-color: var(--accent); }
.pill-breached { color: var(--error); border-color: var(--error); background: var(--error-soft); }
.pill-urgent, .pill-high { color: var(--error); }
.pill-low { color: var(--muted); }

/* ===== Tables ===== */
table.list { width: 100%; border-collapse: collapse; font-size: 14px; }
table.list th {
    text-align: left; font-size: 11px; color: var(--muted);
    text-transform: uppercase; letter-spacing: 1px;
    padding: 8px 10px; border-bottom: 1px solid var(--border);
}
table.list td { padding: 9px 10px; border-bottom: 1px solid var(--border); vertical-align: top; }
table.list tr:last-child td { border-bottom: none; }
table.list tr.rowlink { cursor: pointer; }
table.list tr.rowlink:hover { background: var(--hover); }

/* ===== Message thread ===== */
.msg {
    border: 1px solid var(--border);
    border-left-width: 3px;
    background: var(--bg);
    padding: 14px 16px; margin-bottom: 12px;
}
.msg-head {
    display: flex; gap: 10px; align-items: baseline; flex-wrap: wrap;
    font-size: 12px; color: var(--muted); margin-bottom: 8px;
}
.msg-author { color: var(--text); font-weight: 600; }
.msg-inbound { border-left-color: var(--accent); }
.msg-outbound { border-left-color: var(--success); }
.msg-note { border-left-color: var(--muted); background: var(--hover); }
.msg-body { white-space: pre-wrap; word-wrap: break-word; }

/* ===== Definition lists (account panels) ===== */
.kv { display: grid; grid-template-columns: 140px 1fr; gap: 4px 12px; font-size: 13px; margin: 0; }
.kv dt { color: var(--muted); }
.kv dd { margin: 0; word-break: break-all; }

/* ===== Filters + tabs ===== */
.filters { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; margin-bottom: 14px; }
.filters label { display: flex; align-items: center; gap: 6px; margin: 0; text-transform: none; letter-spacing: 0; font-size: 13px; }
.filters input[type=checkbox] { width: auto; }
.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--border); margin-bottom: 18px; flex-wrap: wrap; }
.tab {
    font-family: var(--font-mono); font-size: 12px; text-transform: uppercase;
    letter-spacing: 1px; color: var(--muted); background: none;
    border: none; border-bottom: 2px solid transparent;
    padding: 9px 14px; cursor: pointer;
}
.tab:hover { color: var(--text); }
.tab.active { color: var(--accent); border-bottom-color: var(--accent); }

/* ===== Layout ===== */
.side { display: grid; grid-template-columns: 1fr 320px; gap: 18px; align-items: start; }
@media (max-width: 900px) { .side { grid-template-columns: 1fr; } }

.login-alt {
    margin-top: 18px; padding-top: 16px; border-top: 1px solid var(--border);
    font-size: 13px; color: var(--muted);
}
.login-alt a, .linkish { color: var(--accent); cursor: pointer; text-decoration: none; }
.login-alt a:hover, .linkish:hover { text-decoration: underline; }
.ref { font-family: var(--font-mono); color: var(--accent); font-weight: 700; }
.muted { color: var(--muted); }
.small { font-size: 12px; }
